Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
9.0/10
Perfect
Rooms
9.0
Location
9.8
Service
9.5
Dining
8.0
Guest reviews
9.0/10
based on 5 reviews
8.9
8.9/10 based on 171 reviews
Al
United States,
March
2024
9.0/10
I had an amazing experience at this hotel, especially with its excellent amenities and breathtaking views from the windows. The tasteful Japanese art on display added a unique touch to the rooms. However, the price could be a bit high for some travelers.
Rooms
9.0
The rooms were beautifully appointed with excellent amenities and tasteful Japanese art on display. The view from the windows was stunning.
Service
10.0
The staff here speak impeccable English and provide perfect hospitality. The dry cleaning, housekeeping, and laundry services were exceptional.
Location
9.0
The hotel's location above a subway station made it incredibly convenient to explore the city. It was within walking distance to the Castle and just a short ride away from Kyoto station.
Dining
8.0
The dining experience with a variety of 3-set options every day was delightful. The handmade pasta was a standout dish.
Facilities
9.0
The hotel offers top-notch facilities that cater to all your needs.
John
United States,
March
2024
9.0/10
This hotel is a gem! It offers clean and comfortable rooms, situated right on top of a subway station, making it incredibly convenient for exploring the city. While the dining options were a bit limited, the impeccable service and fantastic location were definite highlights. Great value for a memorable stay!
Rooms
9.0
The rooms were spacious and clean, with tasteful Japanese art on display.
Service
9.0
The staff spoke impeccable English and provided top-notch hospitality.
Location
10.0
This hotel is literally next door to a subway station, which made getting around the city a breeze.
Dining
8.0
The dining experience included delicious options and fresh tropical fruits.
Facilities
9.0
The hotel offers excellent facilities for a comfortable stay.
Herbert
United Kingdom,
March
2024
9.0/10
The hotel is superbly located, with easy access to major attractions and excellent service. The rooms are beautifully decorated with tasteful Japanese art and are equipped with top-notch amenities, making them spacious and convenient for travelers. However, the dining options could be more diverse. The overall value for money is great, considering the exceptional service and facilities provided.
Rooms
9.0
The rooms are beautifully decorated with tasteful Japanese art and are equipped with excellent amenities, ensuring a comfortable stay with ample space for luggage.
Service
9.0
The service is impeccable, with staff speaking fluent English and providing exceptional hospitality. The dry cleaning, housekeeping, and laundry services are top-notch.
Location
10.0
The hotel's location is outstanding, situated on a main avenue with easy access to public transportation, key attractions like the Castle, and the Imperial Palace gardens. It offers convenience for exploration.
Dining
8.0
The dining experience offers daily 3-set options, and the grills are a highlight. However, more variety in the dining menu would enhance the overall experience.
Facilities
9.0
The hotel provides excellent facilities, including grills, and maintains a high standard of cleanliness and comfort throughout the property.
Mark
United Kingdom,
July
2023
9.2/10
This hotel offers a delightful experience with its spacious rooms perfect for opening suitcases, serving a lovely Japanese breakfast with authentic Japanese style and comfy beds. The service is exceptional with impeccable English and outstanding hospitality. The location is unbeatable, near the Palace of Kyoto and right above a subway station making travel a breeze. The dining options are fantastic, with daily 3-set meals and fresh salads. Despite some minor drawbacks like limited dining choices, it's a great value for money.
Rooms
9.0
The rooms are spacious and allow for easy suitcase access, furnished in nice Japanese style with comfortable beds.
Service
10.0
The staff speaks impeccable English and provides top-notch hospitality, including dry cleaning, housekeeping, and laundry services.
Location
10.0
The hotel's location near the Palace of Kyoto and above a subway station offers easy access to major attractions and convenience for travelers.
Dining
8.0
The dining experience includes daily 3-set meal options and delicious salads, adding to the overall satisfaction of the stay.
Facilities
9.0
The hotel provides excellent facilities to enhance guests' comfort and enjoyment during their stay.